![]() ![]() ![]() With its print speed of 11 ppm black and 8 ppm color (ISO), Wi-Fi, ePrint, AirPrint, Wireless Direct and SD Card printing & scanning capabilities, it’s easy to stay connected and keep up with the demands of your projects. This highly efficient and resourceful printer has a wide range of features and amenities. Restart both the printer and the computer to confirm the system changes now the “HP printer Says offline” error should no longer occur.įor Windows 10 or any other operating system, the user can restore the printer from offline to online by following these instructions.Are you looking for a luxurious, all-in-one color inkjet printer that can print, scan, and copy with ease? Look no further than the HP Photosmart 5520.Check that the status shows as “Running,” and the startup type is set to “Automatic.” If not, right-click on the item, select “Properties,” then change the startup type to “Automatic.” Click “Apply,” “Start,” and “OK,” then close the Services window.In Windows, open “Services” and locate both “Function Discovery Provider Host” and “Function Discovery Resource Publication” in the list.Look for WSD in the list and ensure the box is checked.Right-click on your printer’s name, select “Printer Properties” and then click on the “Ports” tab.Open the control panel and click on “View Devices and Printers.”.This service helps your computer in recognising and discovering the printer. The function discovery services must be set to ‘ Start Automatically‘ to fix printer shows offline problem. If the offline status error message appears, proceed to the next step. Try restarting the printer and seeing if the HP printer is still not responding.Using a static IP, you have now successfully added the printer to the computer.Enter the previously assigned IP address and hit ‘next’.Click “Next” after checking the box labeled “Add a printer using an IP address or hostname”.Next, navigate to ‘printers & scanners’ option.Firstly go to Windows icon and tap on “settings” icon to open it.Choose a unique IP address that isn’t listed in the arp list, ideally falling between 192.168.10.1 and 192.168.10.255.Press enter after typing “ipconfig” to see the default gateway and subnet mask.Now nn your pc, open the ‘Command Prompt’.To retrieve these details, use the ‘ipconfig’ and ‘arp -a’ commands.Select the Manual IP option and provide the subnet mask, default gateway and manual IP address.Expand the Wireless (802.11) menu located on the left-hand pane.Click on Advanced settings within the settings menu.If the status indicates “Up-to-Date,” it means your printer firmware is already updated. If the status shows as “Ready,” check the box next to the serial number and then click on “Update.”ī. Once you are on the HP printer update screen, verify the status of your printer.Ī.Choose “Firmware” from the list of drivers and then click on “Download” and then proceed by following the provided instructions.Navigate to HP software and driver downloads and input your printer model.Verify that, your printer is turned on and connected to your computer.Navigate to “Check for Printer Updates” and select “Check Now.” Any new updates will automatically install here.If you’re asked to log in, input the PIN found on the printer label, usually located inside the cartridge access area and then click on “Submit.If you can’t find the tile, go to “Tools” > “Printer Updates” > “Firmware Updates. Choose the “Printer Update” tile on the EWS home page.Navigate to the “Advanced” or “Settings” section and select “Advanced Settings” to open the printer’s Embedded Web Server (EWS).Launch the HP Smart app on your device and proceed by clicking on the image of your printer to access the settings and management tools.Try these tips for firmware update to fix your ‘HP printer keeps going offline’ status on Windows 10/11 or any other operating system. ![]()
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